We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, and weekends, we may take up to 3 business days to process orders
- Tracking for your order is emailed to you once your order is shipped out. Tracking details are available typically within 1 day of shipping out.
- If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your order, please feel free to contact us and we would be happy to help you.
- We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct.
- We are not responsible for return shipping costs when returning items for a refund or for lost returns. In this case we recommend purchasing tracking and keeping shipping receipts for your records.